MASS are now a reseller for InVentry
MASS have realised a recent trend in 2021 within the facilities management industry regarding the imperative for better satisfaction for the end user. To fully align with this, MASS have been working more broadly with their clients. We have a mixed focus on client success in addition to technical elements such as implementation, integration, migration, development and support.
This year will see a number of new products launched, in addition to the Space IQ + iOffice family of Archibus, iOffice, Serraview and SiQ. This month MASS are pleased to announce we have become a reseller of InVentry, providing sign in solutions for corporate clients.
“It’s great to be working with a market leader in visitor management and staff monitoring solutions, their system is so current and very well received with a number of our client’s as we start exploring how InVentry can best suit their needs.” Alastair Jeffery, Client Success Manager, MASS.
“We are looking forward to seeing how InVentry systems can help our clients streamline their visitor management and staff monitoring solutions.”
The main benefits we see for our clients is that InVentry sign in system can provide instant contractor and visitor ID badges that can be worn around site for easy identification – you can even send visitors a welcome email when they sign into site, attaching documentation such as health notifications and site procedures!
InVentry is current, it addresses real business issues happening right now, in todays’ climate. With the large amount of UK employees working from home for the past 18 months and the move towards hybrid working, flexibility, convenience and productivity of remote working has resulted in a resistance to going back to the office full time. With InVentry’s Sign in System, organisations know exactly which staff members are on and off site with just a swipe of an ID card. With the InVentry Anywhere App, staff have the ability to sign in to InVentry whilst working from home. Employees also have the ability to pre book themselves into the office for any specific day within a 14 day period. This helps capacity management and hybrid working work seamlessly.
Last year MASS serviced over 1400 support requests from our clients and delivered on 17 major projects. The client success focus is all about ongoing success, not just the task in hand. It is relatively easy to answer a support call or deliver a project; the question we are asking now is how are we adding value to the process and what does that mean to the client’s end users. Most of our clients have been with us for many years and our relationship is strong, which enables us to better understand and address their challenges – and to apply that understanding across clients old and new.?We firmly believe InVentry will fit in well with our portfolio in 2022.
Take a look here for further information
Contact Alastair Jeffery if you would like to discuss a demo info@mass-plc.com