Gravity Workplace Enterprise
Gravity Enterprise
For MASS Information Systems our partnership with Gravity Workplace Ltd marks an exciting new era of product modernisation, where we look to actively invest in our future and the future of our clients. We aim to deliver market leading levels of product functionality, support, and maintenance to our clients, through cost effective, state of the art cloud, mobile and on-premise solutions, with an exciting, open, and progressive IWMS roadmap.
We believe that all organisations should be able to adopt a fully optimised and integrated Workplace solution, whilst also focusing upon the delivery of positive Customer experiences.
We are proud to be the first UK Business Partner and reseller of Gravity Enterprise, a competitive, tailored and on-premise Integrated Workplace Management System. Our MASS technical team provide you with first-class support alongside a dedicated account manager that gets you set up with ease. Not only do we support the software you have invested in, but we support your business.
Our Enterprise clients benefit in the same way as our Suite clients, but on a much larger scale and more tailored way. Drive new ways of thinking, lead with knowledge and present with facts that assure your clients and stakeholders. Maintain your solid reputation with an intuitive, highly client responsive Integrated Workplace Management System.
Gravity Enterprise includes integration to AutoCAD and can be integrated with other platforms, you will get a single-tenant secure environment for your data and upgrades will be managed collaboratively, whatever delivery platform you choose.
Customisation and full configuration is possible. In addition, you will be supported by a named Client Success Manager and an Application Support Specialist.
Gravity Workplace Enterprise
Please contact us to arrange a product demo and more information on Gravity Enterprise.
Gravity posts from the MASS Blog
Gravity Workplace – a Revolutionary Integrated Workplace Management System (IWMS)
This week we unveil a completely new, customer centric, Integrated Workplace Management System (IWMS). Gravity Workplace is a revolutionary IWMS. We’ve re-imagined what the IWMS market should be. A new integrated workplace management system that shapes your customer...
Why doesn’t the Gartner definition of IWMS reference organisational Customers?
I have been working within the IWMS arena for 20 years and have seen a lot of change over that time. The acronyms for one thing. When I started in 2003 CAFM (Computer Aided Facilities Management) was the buzz word that defined the space, in this case both...
Order Management – Don’t let your customer experience become a comedy.
There is great humour to be found in poor order management. So long as one is the outside observer and not the recipient of course. We need only look nostalgically back towards some of the best loved comedy sitcoms to quickly recognise this. Take for example two of...
Gravity Workplace: Account Management and the Customer Experience
When it comes to maximising or enhancing the Account Management Experience of a Business, it is important to consider not just the paying customer but all entities who have a valued touchpoint with the organisation. In the same way that a Business cannot realistically...
Gravity Workplace: The Account Management Experience
When we talk about Account Management and the handling of the business processes around it, most of us are instantly drawn into thinking about Sale and CRM systems. And today most of us would be right. Personally, I started working on CRM systems as both concept and...