Business Continuity Policy
The company policy is to endeavour to maintain full business continuity in the face of an emergency or disaster scenario.
The Company accepts and aims to comply with any prevalent legislation and codes of practice in this regard.
In addition the Company actively encourages input from key personnel from all business units to identify what each department needs in order to function, within the department, with other departments, and with outside stakeholders, particularly customers and suppliers
The Company is firmly committed to maintaining disaster recovery procedures, both internally and in tandem with our external hosting partners.
The Company maintains a continuity plan which has been developed in line with the following process
- The creation of an emergency communication protocol.
- The creation and maintenance of standard and emergency contact lists.
- The establishment of the method and priority list for communicating with customers, suppliers and stakeholders. This will be posted on the web site http://www.mass-plc.com company, broadcast via e-mail and followed up via telephone calls.
- Formulation and communication of the on-site emergency plan to include emergency evacuation and egress, fire procedures, disabled access and evacuation including safe haven availability.
- Formulation and communication of the technical backup plan including IT disaster recovery, resilience and redundancy.
- Formulation and maintenance of the DR checklist including checks for:
a. Business continuity plan is up-to-date
b. All employees are aware of the plan and are trained on how to respond to possible disasters
c. Emergency contact information for employees is current
d. Emergency evacuation routes are posted throughout the facility
e. Emergency supplies are in place
f. Data backup routine is followed according to the business continuity plan
g. Insurance policy includes business interruption coverage
h. A printed list of important contact information is readily available for key suppliers, customers, and emergency services.
This policy and the attached plan is reviewed and updated by the Mass Management Team on a periodic basis and communicated to all stake holders accordingly.
D J Bolt Chairman