Bispebjerg Hospital

Client – Bispebjerg Hospital  

Author - Joe Maleczek 

Hospital overview - 

" Bispebjerg and Frederiksberg Hospital is one of the Capital Capital's 4 acute hospitals. To us

it is about life, saving and improving life, creating a quality of life and an attractive working life. We have 4,200 employees serving over 455,000 citizens.

We have 530 beds, 80,000 emergency visits, and 400,000 outpatient visits a year. We build 85,000 new square meters and build 12,000 square meters to "New Hospital Bispebjerg".

The hospital is a university hospital."


A Commitment to Create the Best Treatment - Bispebjerg Hospital is one of the many hospitals in Copenhagen, Denmark. Along with a number of other hospitals and the University of Copenhagen (the Faculty of Health Sciences), Bispebjerg Hospital forms part of the Copenhagen University Hospital.


It was built in 1913, and today it is the workplace for 3,000 staff. It is a large hospital with many different specialities, complex patient cases and serves an equally diversified group of patients.



The hospital serves as a community hospital for the inhabitants of a large part of Copenhagen and it functions as a modern city hospital for 400,000 citizens from the Municipality of Frederiksberg and the larger part of the Municipality of Copenhagen.




This, in turn, means that the hospital will have a larger catchment area, will be managing the shared emergency services, and is expected to be extended through an extensive new building. It also serves as a teaching hospital for the medical students of the University of Copenhagen.


Bispebjerg Hospital is situated on the hill, called Bispebjerg Bakke, and it is like a green oasis in a very cosmopolitan city. From the buildings, there is a fine view over the city and the unique green gardens, which were laid out in 1913 when the hospital was built. The hospital is constructed with the original pavilions and some newer buildings that are all connected underground through a large tunnel system.


Bispebjerg Hospital lives up to national and international standards for quality development and safety. The hospital is submitted for accreditation every three years. Their ARCHIBUS system is used to manage two sites Bispebjerg and Frederiksberg Hospitals, comprising 79 buildings and 300,000 sq. ft with 4,500 employees across both sites.

The current annual Facilities Management budget is  25M DK (approximately £2.7M).


The systems at the hospitals have been installed for just over one year and two months respectively.

The hardware platform used is the Lenovo T430 and networking is delivered through both cable and wireless.

ARCHIBUS software is version 20.1 moving to 22.1 presently, while CAD software is Revit from Autodesk.


The ARCHIBUS applications that they are currently using at the hospitals are:


- On Demand Help Desk

- Asset Management

- Move Management

- Mobile Framework and Apps


Current plans are to start using the Space Management application later in the year.


Preben Lauridsen is the man driving the ARCHIBUS Facilities Management system. For two years now he has been in Facilities Management and as a former Electrician, he has practical experience of how things really work in an organisation as big and complex as a city teaching hospital.


When asked how long it took to implement the system, Preben replied that it is an on-going process where there are new discoveries every day. 


In deciding what system to purchase the hospital board wisely took into account the fact that they are building a large new hospital building, and that it would make sense to capture and use the BIM model (Building Information Model) of the new build, so that it could be exploited during the operations phase of the building lifecycle.


ARCHIBUS has an efficient method to transfer BIM into its database cutting down on days and weeks of data input compared to manual surveying and input. Having all of the data necessary to manage the facilities in one place, on one database is invaluable.




Before the installation of this system, most activities were managed using a different CAFM system that had some limits and was holding them back. Now with their ARCHIBUS system, it is much easier to see how many jobs are being done and the client receives information and updates automatically by email. The reports generated by the system are flexible and informative. The main reports generated are summary work request reports; being able to sort by trade and jobs gives a good understanding of performance.


Mass has been close at hand to support the system and this has proved both helpful and supportive to Preben. In some ways, the system interface didn’t meet with their expectations but MASS worked with them to achieve the desired result.


In all of the Facilities Management areas where the

system has been applied, there have been noticeable improvements and it continues to improve.


The hospital is keen to get involved closer with Mass and ARCHIBUS and to join in with the User Group Meetings, as they fully appreciate that these meetings are the perfect place to exchange ideas and share problems and solutions, as well as the opportunity to tell their story and share their experience.



When asked what improvements he would like to see in the software, he commented that the user interface feels ‘old fashioned’ to him and that some buttons are small and the scroll bar is hidden at times - all quite simple things that, no doubt, will be addressed.


It is early in the implementation phase and so it is difficult to estimate benefits in terms of real operational savings, but already there appears to be a reduction in time taken and duplication; while accuracy seems to be much better.


“Things are more efficient so there is currently no intention to contract out facilities work, and we are focussed on driving more productivity through adopting the ARCHIBUS Technology across both sites.”




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