Client Case Studies

These case studies provide insightful and exciting information about the way in which different organisations have implemented the software that MASS provides. They can act as suggestions for ways in which the software can be used and adapted for maximum optimisation. Clients are often amazed at how the software can be used in such varying ways and are keen to try it out themselves. 

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West Hertfordshire Hospital NHS Trust

Streamlined Facilities & Estates Management - “We wanted a single integrated IT solution that would enable us to carry out a whole range of estates management tasks and replace the four disparate systems we had inherited.” The Facilities re-grouping across the 4 Trusts began in 1998. It took in two of the region’s acute trusts St Albans & Hemel Hempstead and Watford & Mount Vernon, which merged to become West Hertfordshire Hospitals Trust. read more

Financial Institution

Banking on FM Success - "The partnership with MASS resulted in the Bank achieving its goals of improving efficiency and effectiveness of its facilities services by around 30%, whilst reducing annual running costs by about £5 million overall." read more


Achieving Facilities Excellence with FM Works & ARCHIBUS - Defence Support Group uses Mass’ expertise and Software Solutions to help manage change in its Facilities Management operations. read more

King's College Cambridge

The Enlightened Answer for Higher Education - MASS’ Web-enabled Helpdesk Plus is an essential Computer Aided Maintenance Management Software Solution. It provides comprehensive helpdesk capabilities and service level management for the FM team. read more


Banking on FM Savings with ARCHIBUS - "For the future, we plan to web-enable the Room Booking [software solution] and helpdesk module allowing users throughout the organisation to view and book rooms via their own web browsers" - Hassan Movahhednia, Commerzbank Project Manager read more

The changing the World and us. 25/03/2020

In my last blog I talked about the potential future of technology with IOT and how technology is bringing us together despite living across the globe from each other. Since then though th...
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