How to Succeed at Implementing IWMS

The increased information available through an Integrated Workplace Management System (IWMS) impacts every part of an organisation and can dramatically increase the enterprise’s productivity in managing real estate, infrastructure, and facilities.


Assessing the IWMS opportunity provides a better understanding of the potential benefits that can be optimised with an IWMS implementation and the road to success depends on your planning and implementation. 



IWMS dashboards present critical business information that supports strategic and tactical decision-making


Once your organisation recognises the need for an integrated workplace management system, the next step is mapping the route to a successful implementation.


The opportunity within an organisation to optimize the use of its real estate and facilities assets is significant, however, it is important not to underestimate the initial effort required to begin the implementation.


Typical phases involved in implementing a successful IWMS solution are:


Phase 1 - IWMS Needs Analysis


1. Preliminary Assessment

2. IWMS Opportunity Analysis

a) Resource Analysis

b) Data Requirements

c) Data Access and Flow

d) Training Requirements

e) Implementation Plan and Analysis Report

Phase 2 - IWMS Solution Design


1. System Design

2. Standards Development

3. Software Personalization

4. IWMS Procedures Guide


Phase 3 - IWMS Implementation


1. Software Installation

2. Data Development and/or Integration

3. Report Production

4. User Training


Phase 4 – Post-Implementation Support


1. Technical Support

2. Review and Evaluation

3. System Enhancements

4. Supplementary User Training



Back in circa 650 BC, Lau-Tzu, an influential Chinese philosopher and founder of Taoism wrote: 
























And the significance in an IWMS Implementation is that the first single step in the right direction will save a multitude of zig-zag changes in direction to get back on track further down the line.


The IWMS implementation plan maps the route to the successful utilisation of your information and systems and it would typically involve:


  • Experienced direction from IWMS specialists
  • Definition of a project’s strategic goals
  • Objective analysis of current methods and systems
  • Identification of objectives and prioritization of the required tasks
  • Analysis of required resources to achieve optimal results
  • Clearly documented implementation plan


The benefits derived are that it:


  • Provides a clear understanding of the project scope
  • Develops coordinated efforts and goals
  • Reduces costs and time required for implementation
  • Avoids redundant responsibilities, tasks, and information systems
  • Provides the basis for an efficient and focused implementation
  • Increases overall system functionality and process productivity



The phases and steps involved in a successful IWMS are detailed in this white paper and MASS Information Systems have the expertise to deliver all phases of the implementation. Please contact to discuss your specific requirements.


Big Data 26/02/2020

In the past, I have written blogs both about security around computer systems and also on the future of integrated computer system on a global scale in the form of IoT (Internet Of Things...
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