Maintenance Checklists V25.3

In this blog, we give a brief overview of one of the new features in Web Central 25.3 the Maintenance Checklists.


1. Overview

Web Central 25.1 now includes a Maintenance Checklist feature which integrates checklists into maintenance workflow

o Define checklists and associate them with the SLA workflow
o Use checklists in the field for surveys, procedures, and inspections
o Review checklist results in reports

Archibus V.25.3 extends the existing Extended Questionnaire functionality to maintenance checklists. Field personnel working through procedures or inspections can access checklists from the Maintenance mobile app and use the checklists as a reference of all required steps.

When they enter their responses and save the data to the system, they create a record of the work performed which can be used for compliance purposes.

2. Defining Maintenance Checklists and Integrating into Workflow

To create maintenance checklists, such as a checklist to inspect a fire door, facility managers use the Define Maintenance Checklists (found from Preventive Maintenance/Maintenance Manager or Corrective Maintenance/Business Manager) view to define the questions, instructions, and answer options that appear on the checklist. Checklist designers can organize questions into sections and include follow-up actions based on a response. Designers can choose from several question types including measurement, text, date, count, and multiple choice. They can take advantage of pre-defined question types, such as Yes/No or Pass/Fail questions.




Once the designer finishes the checklist, they associate it with the maintenance workflow by linking it to the Issued step of a maintenance service level agreement (SLA) from the view Manage Service Level Agreements (Corrective Maintenance/Service Desk Manager).




3. Using the Checklist in the Field

When a work order is generated and assigned to a craftsperson, the craftsperson logs on to the Maintenance mobile app and sees their assigned work, which includes the checklist. The craftsperson works through the checklist questions to ensure that they cover all parts of the inspection. When the craftsperson has completed all questions, they submit their responses, which are saved to the system, thereby providing documentation that all steps were followed.



4. Reviewing Checklist Results

Once the craftsperson completes the checklist, the facility manager can review the results using the Maintenance Survey report (Corrective Maintenance/Management Reports). The report lists the response to each question and serves as documentation for the completed inspection. The facility manager can use the Smart Search Console to search on items that failed and plan steps to address this issue.



For more information, call MASS on 0118 977 8560 or email us at

Andrew Taylor 


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