Compliance Management Part 2

In the first part of my blog on Compliance management, I discussed how the Compliance module had changed to provide extra visibility for changes to compliance decisions. In this, part two, I will be discussing how verification in the Compliance Module has been improved to bring it more in line with standard and updated compliance regulations.

 

Surveys - The application adds extensive features for creating Compliance Surveys, giving an independent and objective means of measuring the outcomes of compliance programs against the strictures defined in regulations, contracts, and the organisation's own policies.

 

With the flexible features of the Define Compliance Questionnaires form, compliance managers can express in questionnaire form, simple satisfaction surveys and even complex requirements or contract terms, such as condition, frequency, and location conditions specified by NFPA regulations or hospital EOC and Joint Commission rules. Using the compliance module and the tools available to them in 23.2, Compliance managers can generate inspection events and associate them with specific assessments. Once an inspection event is generated, the compliance manager is now able to assign the assessments to the person (or persons) who need to carry out the assessment.

 

Once the assessments are created and assigned, the application is used to track the status of the assessments and several small trackable pieces of information that can be displayed in the tracking view.

 

  

Within this view, you can click on one of the assessments and see a preview of the questionnaire that will be presented to the people assigned to carry out the assessment.

 

 




 

Extended Questionnaires - The Compliance Survey features are built on top of new support for extended questionnaires. These can express many different types of a condition in the form interface, and collect data in a tabular format that can be easily reported, analysed, and searched. This provides much more than just a simple checklist. The application enables questionnaire designers to define multiple layers of questions and follow-ups that branch according to respondents' answers and specify automatic follow-up workflow to be triggered by designated responses.

 

 

 

 

Mobile Compliance - To verify compliance, compliance managers schedule and assign tasks to perform assessment surveys. Once a staff member is assigned the inspection, they can open the Compliance Survey mobile app and see their task lists and questionnaire forms for each task.

 

Opening up an assessment survey calls up a specific list of conditions to verify. The list tracks which tasks have and have not been completed.  




 

Graphical navigation allows compliance staff to quickly locate survey locations.

 

 

For each task, there is a questionnaire linked to the regulation. This questionnaire steps the compliance staff member through the specific conditions to check. The questionnaires use mobile-friendly controls that are easily completed with a quick thumb tap.

 

When the compliance staff member syncs, the application updates all assessment survey completion information and questionnaire information in the central Web Central database.

 

Analysing Survey Results - At any point, the compliance manager can review reports on Compliance Surveys to verify that assigned surveys are completed. They can review survey results on an item-by-item level to pinpoint critical equipment or conditions that do not meet requirements. They can also analyse the results in aggregate to review the larger picture of compliance status.

 

 

Our team at Mass would be happy to talk through any questions you might have about these new features and upgraded functionality. We hope the improvements will prove as useful to our clients as we are expecting!

 

Callum Doyle

Please call MASS today on: 0118 977 8560 or email us at: news@mass-plc.com to find out more!



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