25 Years delivering CAFM to the UK and Scandinavia

 

 

I attended the silver anniversary of Mass PLC on Monday alongside the two founding members, David Bolt and Andrew Taylor. The event was graced by the presence of the Mayor of Wokingham, Councillor Peter Lucey, who recognised the benefits to the town of hi-tech employers, and toasted the future of the company.

 

The event was hosted in the largest of Mantle Ltd.’s conference rooms and was warm, inclusive and well organised.

 


During his speech, the Chairman, David Bolt, reflected on the diverse range of prestigious customers that Mass have worked with over the past 25 years and observed just how much has changed in the technology in that time.



 

Thinking back to 1992, and the PC client/server version of ARCHIBUS that was being delivered, it’s almost inconceivable how much things have moved on to the current SaaS and web based solutions.

 

More importantly, he identified how the company has had to reinvent itself from the technically led ‘first adopter’ supplier that it was into the organisational value for money (VFM) solution it has now become.

 

By listening to and working with its customers, to produce solutions that perfectly match their needs Mass has survived and grown in the computer aided facilities management (CAFM) market during the most turbulent times, where so many other market entrants have failed.

 

In its time Mass has moved from the initial offices in Langley near Slough to Richmond, onto Bracknell and settling in Innovation House in Wokingham where they have been for 7 years as this location has the flexibility and ease of access for both customers and talented staff.

 

 

‘Like father, like son’ … Luke Bolt, the Managing Director, then painted a vision of the next 25 years with Mass. He went to great lengths to stress the difficulty in predicting the future in the digital market and cited classic examples of failed predictions from the past. Not least, the foolish quote from Ken Olsen, founder of Digital Equipment Corporation, in 1977 … "There is no reason anyone would want a computer in their home."



Digital Equipment Corporation was acquired by Compaq more than a decade ago, but in the 1970s the company was a major force in the world of computing. And within four years of Olsen's remark, the release of the IBM PC had enshrined this prediction in the high-tech hall of shame.

 

Prior to the Mayor’s speech, Paul Munro, Sales Director at Mass, offered a very positive future for ARCHIBUS and not only cited the wide range of success stories for Mass but introduced the ‘new blood’ of young engineers and practitioners that have been recently recruited to face the new challenges, and ensure success into the next quarter century at Mass.

 

 

 

The giants in IT such as DEC, HP, Compaq and so many others have come and gone over the past 25 years. By adopting a customer centric approach, Mass have delivered and continue to look forward to serving and working with its customers for the next 25 years.

 

 

 

 

 

 

 

 



To start a conversation with Mass and discuss any aspect of Facilities Management please call us at 0118 977 8560 or, if you prefer you can email us at news@mass-plc.com and one of our consultants will get straight back to you. 



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